While we do understand that life can get in the way sometimes, we ask that customers give at least 24 hours notice if cancelling an appointment. Our cancellation fee is 50% of your allotted appointment time.
Let your therapist know, they will confirm if your treatment can be done in your allotted time or if it will require to be rescheduled. This is to ensure that those who have appointments after you are seen on time. If your appointment must be rescheduled, it is up to the therapist’s discretion to charge 50% of the fee for the allotted time.